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Workshop Facilitator – Temp (Bilingual-Spanish/English)

SERCO, Inc.

JOB TITLE: Workshop Facilitator

DIVISION: Adult Services

DEPARTMENT: Detroit At Work Career Center

LOCATION: 9301 Michigan Avenue

REPORTS TO: Center Manager

FLSA STATUS: Non-Exempt/Hourly 

CLASSIFICATION: Full-Time Temporary

APPROVED DATE: 2/2/2021

JOB SUMMARY: Performs responsible job search training activities in a classroom setting that provides Detroit At Work Career Center customers with the ability to effectively seek employment.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

  1. Designs and facilitates career development and life skills workshops including self-assessment, goal setting, workplace conduct and appearance, resume writing, job search strategies, networking, interviewing and other related subjects.
  2. Supervises the administration of career and job readiness assessment instruments.
  3. Modifies curriculum and materials as required to meet individual and program needs.
  4. Utilizes a variety of teaching resources to develop customers’ knowledge of subject area.
  5. Monitors and evaluates progress of customers and prescribes corrective plans whenever necessary.
  6. Prepares and maintains current and accurate accounting of customer participation.
  7. Maintains a warm atmosphere where customers feel cared and welcome.
  8. Maintains a functional knowledge of economic and job market trends and demands and incorporates knowledge into job readiness training modules.
  9. Assists with intake/orientation activities.
  10. Contributes to the team effort by performing other duties as assigned.

 

SUPERVISORY RESPONSIBILITIES: NONE

 

JOB QUALIFICATIONS:

  1. Graduation from an accredited college or university preferred or combination of education and experience.
  2. Experience with adult learners in a nontraditional environment desired.
  3. Knowledge and understanding of instructional and classroom techniques.
  4. Knowledge of basic education principles, practices and techniques for adult learning.
  5. Excellent written and verbal communication skills.
  6. Ability to plan and organize effectively.
  7. Bilingual language skills English/Spanish preferred.
  8. Must possess and provide a valid Michigan Driver’s License. Must be willing to work a flexible schedule and have access to reliable transportation.

 

PHYSICAL REQUIREMENTS: This is a partially active role and the employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to walk, sit, and frequently use hands and to talk or hear. Some sedentary work and filing may be required. This would require the ability to sit for extended period of time, lift files, open filing cabinets and bend or stand as necessary.

 

WORK ENVIRONMENT: This job operates in a normal office environment with little discomfort due to noise, dirt, dust and the like. This role routinely uses standard office equipment such as computers, phones, photo copiers, filing cabinets and fax machines.

 

Equal Opportunity Employer

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

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