Patient Care Technician Instructor

SER Metro-Detroit

JOB TITLE: Patient Care Technician Instructor

DIVISION: Youth Services


LOCATION: SER Workforce Center – 5200 Stecker St, Dearborn, MI 48126                               

REPORTS TO: Youth Leadership and Services Coordinator


APPROVED DATE: 7/26/2022


JOB SUMMARY:  The Vocational Patient Care Technician (PCT) Instructor facilitates instruction to participants enrolled in the YouthBuild Program.  The instructor is responsible for providing participants the clinical, laboratory and administrative skills needed to be successful as a Patient Care Technician.  The Instructor will provide quality delivery of the PCT Curriculum and will ensure that participants achieve competency in the course objectives.  The Instructor will also prepare participants to complete an externship and take the PCT Certification Exam.



  1. Plan, prepare, and deliver quality classroom instruction during lecture, clinical practice, and/or laboratory format based on the approved course outline
  2. Selects and utilizes a variety of approved course resources and teaching methods that address all learning modalities to insure that the needs of individual participants are being met
  3. Monitors participants closely while they are practicing clinical skills to ensure safety protocols are being met
  4. Ensures Standard Precautions are used consistently by all participants during clinical instruction and practice
  5. Assesses student learning using multiple approaches.  Reteach as needed
  6. Adherence to the PCT Curriculum Pacing Chart that allots specific times for each learning objective
  7. Demonstrates program effectiveness with strong outcomes in student retention, success, and attendance, as measured by the Principal
  8. Conducts engaging classroom lectures and/or lab based on the course outline
  9. Contact absentee participants by text, email, and/or phone needed to improve retention
  10. Motivates participants by demonstrating sensitivity for concerns and actively involving participants in classroom discussions and/or activities.
  11. Provides ongoing communication with participants regarding attendance, grades, and other issues that may hinder program completion
  12. Manages learning environment effectively which includes classroom management, monitoring of attendance, punctuality, and professionalism
  13. Monitors and prepares supplies and equipment to ensure readiness  
  14. Participate in faculty, staff, committee, and in-service meetings.
  15. Ensure that all educational activity is being conducted in a legal and ethical manner.
  16. Provides excellent communication (written and oral) and analytical skills as well as the ability to work well independently and within a team environment
  17. Inspects medical equipment and supplies regularly to determine if repairs or reordering is necessary
  18. Develops partnerships for externships and employment placement
  19. Prepares and schedules participants for PCT Certification
  20. Provides a learning environment that is optimal for learning
  21. Inventories monthly and places supplies orders when needed 
  22. Complete additional tasks as requested by Principal

Supervisory Responsibilities: N/A


  • Associates Degree or equivalent, some program instructors require further education.
  • Prior experience teaching is preferred, as applicable
  • Must possess a Certification as a PCT Technician and two years of experience in field, or maintain current licensure as a registered nurse (RN) or licensed practical nurse (LPN) with two year’s documented experience in the field.
  • Two to three years’ experience in adult education and/or with at-risk youth preferred.
  • Excellent written and verbal communications skills.
  • Ability to interact with participants, parents and staff in a positive and productive manner.
  • Ability to effectively educate and manage participants from varying backgrounds and socio-economic levels
  • Experience in effectively handling conflict.
  • Valid Michigan Driver’s License.  Incumbent must also have reliable means of transportation to travel to various locations outside of the office.

Licensure Required: Appropriate and current State of Michigan licensure in the field taught must be maintained

PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is frequently required to stand, walk, sit for extended periods of time, and have sufficient hand, arm, and finger dexterity to operate a phone, computer keyboard, and other office equipment. Must be able to lift a minimum of 10 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  – This job operates in a normal office environment with a noise level, which is at times, moderately loud with little discomfort due to noise, dirt, dust and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


Equal Opportunity Employer

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.