SER Metro-Detroit
Service. Employment. Redevelopment.          

Empower Hispanic Americans with Technology (EHAT) lab

The League of United Latin American Citizens (LULAC) and General Motors Foundation, awarded SER Metro-Detroit with technology equipment to open an Empower Hispanic Americans with Technology (EHAT) lab.  The new technology lab will help bridge the technology gap by offering open lab hours for community residents to utilize the computer for job search or other related activities.  This grant also partners SER closely with the GM Foundation to provide Latino youths with information on careers in STEM and make available the resources necessary to pursue post-secondary education in STEM related careers.

Find out when the next workshop is click here!

Open lab hours:
Monday: 3-5 pm
Wednesday: 3-5 pm
Friday: 3-5 pm


Community Ventures

Community Ventures (CV) is an economic development initiative that promotes employment and social enterprise. SER is one of two Detroit Service Providers for the Michigan Economic Development Growth (MEDC) and provides wrap-around services to CV participants by assisting with job retention and removal of barriers to employment and connecting employees to career pathways via employer-tailored career support.  This is a fee for service project.

Bridges to Career Opportunities Program (BCO)

Stipend Provided* (Depending upon funding)

The Bridges to Career Opportunities Program is a free eight-week Apprenticeship Readiness Training Program Licensed by the State of Michigan. The curriculum is designed to prepare students for a career in construction trades or any apprenticeship.

The SER Bridges to Career Opportunities Program will provide expanded contextualized bridge programming and related service enhancements that will assist participants to acquire the academic and work readiness skills necessary to enter into apprenticeships and employment that will lead to career ladder opportunities within the Building Trades. Participants who enroll into the SER Bridges to Career Opportunities Program will receive the basic education, literacy, academic instruction and work readiness training necessary to enter directly into career pathways within the construction industry or to apply for entry into apprenticeship opportunities with SER’s extensive network of labor partners.

The program will focus on:

  • Applied Math and Reading
  • Overview of Building Trades and Labor History
  • Essential Soft Employment Skills
  • M.U.S.T.- Management and Unions Serving Together 
  • OSHA 30 Certification (30 hours)
  • WorkKeys 
  • CPR/First Aid/AED

Schedule and Location:
Training will be offered Monday-Friday at SER’s Workforce Center from 8:30 am to 2:30 PM.


  • Detroit Resident
  • 18 years old or older
  • unemployed or under-employed
  • High School Diploma/ or in the process of attaining


BCO Program Flyer

For more information, please contact us at (313) 945-5200 ext. 4330, email  or click here to fill out the program inquiry form.



Adult Education Services at the Ford Resource and Engagement Center (FREC)

Adult Education Services at the Ford Resource and Engagement Center: Funded by Ford Motor Fund, SER provides education services, including assessment, Vocational English as a Second Language (VESL), GED preparation services and bilingual basic computer classes at the new Ford Resource and Engagement Center (FREC) at the Mexicantown Mercado in Southwest Detroit. As the lead workforce development agency for the FREC, SER also offers participants one-on-one career coaching services and job readiness workshops, as well as access to financial literacy and coaching through the Center for Working Families.

SER is currently enrolling for the VESL and GED program! For more information, please contact Cristina Hancock at 313-945-5200, ext. 4332. You can also walk in at the FREC for more information, Monday-Friday 9 am- 12 pm. The FREC is located at 2826 Bagley, Detroit, MI 48216.

SER offers career services at the FREC D2 located on Detroit’s Eastside inside Upper Fisher Magnet Academy – 15491 Maddelein St., Detroit, MI 48205.

If you are interested in volunteering or supporting SER services at the FREC D1 and D2 please contact Laura Fante at or 313-945-5200, ext. 4269.

Download Flyer

Upcoming Event: April 27, 2018

Partnership, Accountability, Training, Hope Program

Many families seeking cash assistance through the Michigan Family Independence Program (FIP) face significant barriers in securing and retaining employment. From child care to transportation and literacy, career coaches cite a long list of barriers that can keep families from achieving self-sufficiency.

Having positive mentors can help direct job seekers to reach their educational, career, economic and relationship goals. Our program focuses on a partnership between SERCO and PATH participants in building assets and developing protective factors, including their future aspirations for themselves, relationships and employers. The program covers such topics as developing and maintaining job search skills, practicing effective communication skills, career exploration, and obtaining life skills while working toward self-sufficiency and employment.


As of January 1, 2013, applicants for cash assistance are engaged in a more robust, results-oriented work participation program – PATH (Partnership. Accountability. Training. Hope.). The new program features a 21-day assessment period (AEP) during which barriers to employment are identified and career coaches work individually with clients to connect them with resources to address these barriers. This intensive orientation period is a departure from the previous program, JET (Jobs, Education and Training), in which orientation periods varied across the state from one to three days. The orientation and job placement program under PATH will continue to be administered by the Workforce Development Agency and Michigan Works! Agencies, including SERCO. Successful AEP graduates transition to PATH.

Participants for PATH are referred from the Department of Human Services office. PATH participants receive an intensive assessment, an Individual Service Strategy plan, counseling/coaching, professional development / job readiness training, basic skills enhancement and individualized job search services.

The PATH Program is funded by Detroit Employment Solutions Corporation in compliance with federal TANF regulations. SERCO’s unique menu of services provides our participants with the skills and the competitive advantage needed to find employment in this current economic climate and tough job market. Our services include job readiness, career planning, occupational skills development, and supportive services. The SERCO PATH Program addresses the participant’s needs through the delivery of wrap around services that leverage resources available through the program and community. This approach results in successful outcomes for the participant and the program.

Our Services

After being referred to the SERCO PATH Program by the Department of Human Services, participants attend a PATH/AEP Orientation where they receive an overview of the program’s requirements and rules and regulations and are provided with information about the resources available through the SERCO PATH Program. Depending on their designation as either AEP or PATH, participants will participate in customized activities, including job readiness workshops that provide them with the communication, interpersonal skills, resume writing and interviewing skills needed to conduct a successful job search.

Participants meet with their individually assigned AEP or PATH Career Coach who conducts a comprehensive assessment that determines each participant’s individual employment needs. AEP participants work with their assigned career coach to determine barriers and the best methods to overcome them. PATH participants work with their career coach to develop their participation calendar which incorporates their Individual Services Strategy. The services strategy outlines the steps and goals each participant needs to take to address and overcome barriers to employment and may include assistance with child care, assistance with housing, assistance with supportive services including transportation, or assistance with acquiring clothing needed to conduct a professional job search.

Participants can access training opportunities to increase their employability including GED preparation and training for in-demand occupations. Participants receive the counseling and support that helps them to manage personal situations that may affect their ability to participate. When ready, participants will meet with a Job Developer who will assist them to find employment.

PATH participants not only have the opportunity to access services available through the community but also have the distinct advantage of being able to receive services that are available through SER Metro-Detroit’s Center for Working Families (CWF). PATH participants receive assistance accessing additional public benefits, including assistance with tax preparation and foreclosure assistance. Participants attend financial literacy workshops and may, depending on need, receive one-on-one counseling, assistance with budget preparation, credit building, and credit repair. The assistance PATH participants receive from the Center for Working Families is key to helping them overcome barriers. The services provide them with the extra resources that give them the stability and peace of mind that is needed to focus on securing employment.

For more information please contact: Laura Fante at

Center For Working Families

SER Center for Working Families

Since 2008, SER Metro-Detroit’s Center for Working Families (CWF) has grown to become a point of reference in the community and beyond. CWF acts an umbrella program that provides wraparound services that help working families get ahead by improving their financial position on a long-term basis. The goal is to support City of Detroit residents reach financial stability, self-sufficiency, and to advance economically. The program “bundles” three core services, Income Supports, Financial Coaching, and Employment Coaching.

CWF is one of the most popular programs at SER Metro-Detroit. This program is open to individuals and families looking to improve their overall financial position and has proven to be extremely beneficial to the community.

As a program, our clients have been able to reach several achievements such as an increase in net worth, dramatic decreases in debt, and build, establish or increase their credit scores. Collectively, we’ve had an increased number of homeowners and a decline in foreclosures. We continue to work hard for our community, for a stronger Detroit; and we are getting there, one step at the time.

Employment Services:
CWF provides participants with one-on-one coaching, job readiness, assist with job placement, soft skills training, and career advancement (education and training, professional development workshops).  Additionally, CWF may refer participants to off-site education and job training opportunities. Such as Vocational English as a Second Language (VESL), Basic Computer Training, GED, Bridges to Career Opportunities Program, and access to STEM Careers.

Financial Education:
The financial literacy/asset building component includes educational workshops, one-on-one coaching and a menu of affordable financial services products.

Providing one-on-one financial coaching includes credit building,  credit repair, budgeting, saving, banking and a menu of financial products while developing long-term financial goals. Our financial coaches partner with financial institutions, non-profits organizations, and other agencies to connect clients with better financial resources.  Financial coaching is built on a long-term relationship between a client and financial coach.  The process focuses on changing negative financial behaviors and establishing new positive behaviors over time through education and building the literacy component.  It provides an opportunity for the client to set and achieve his or her personal financial goals.  

Income Supports:
CWF provides Detroit residents with access to community resources and public benefits. Individuals/families receive assistance from the CWF Income Supports Specialist who will screen them for public benefits, 0% Home Repair Loan, referrals to the Accounting Aid Society, and much more.

SER highly encourages participants to meet with a financial coach a minimum of two times annually. Additionally, clients have a one-on-one meeting with an income supports specialist and employment specialist.  CWF staff works with participants to develop realistic budgets, goals, learn healthy spending habits, prepare for job interviews and are shown benefits and resources available for bridging their financial gaps.

For more information or to schedule an appointment, please contact us at (313) 945-5200 ext. 4330, email  or click here to fill out the program inquiry form.